Amazon

Amazon

Amazon has changed the way America shops. In September 2016, Bloomberg reported that more than half of U.S. online consumers begin their product searches on Amazon.com’s site or mobile app. That was an early distant warning. America’s retail establishment was not...
Amazon Echo Look

Amazon Echo Look

One of the biggest challenges innovation consultants and speakers face is the “tyranny of the installed base” — as legendary founder of Ziff-Davis, Bill Ziff, liked to put it. Retailers eagerly listen to innovation presentations or participate in interactive...
Virtual Reality

Virtual Reality

Hot on the heels of Google’s announcement that it has shipped 10 million of its Cardboard virtual reality viewers since they first appeared in 2014, Facebook launched an augmented reality ecosystem at its F8 developer conference last week. While Facebook’s plans to...
Emoji

Emoji

In January 2010, we wrote our first analysis on the use of smileys in which we advocated the adoption of a standardized emoticon language, dubbed EmotiScript. You are hereby forgiven if you considered what we wrote pure balderdash. We could not have predicted that the...
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