Amazon

Michael Tchong Innovation Leave a Comment

Amazon has changed the way America shops. In September 2016, Bloomberg reported that more than half of U.S. online consumers begin their product searches on Amazon.com’s site or mobile app. That was an early distant warning. America’s retail establishment was not prepared for what was to happen next. As of Spring 2017, some 2,671 major U.S. retail stores will be …

Amazon Echo Look

Michael Tchong Innovation 1 Comment

One of the biggest challenges innovation consultants and speakers face is the “tyranny of the installed base” — as legendary founder of Ziff-Davis, Bill Ziff, liked to put it. Retailers eagerly listen to innovation presentations or participate in interactive workshops, but once again Amazon rewrote the rules of retail innovation with the launch of Echo Look. The tyranny of the …

Connected Home

Michael Tchong Trends

You know that the smart home innovation has arrived when a CES 2017 exhibit hall in Las Vegas is teeming with Alexa-driven or other platform-connected air purifiers, mattresses, refrigerators, toasters, toothbrushes, trash cans and even an innovative connected hair brush, the Kérastase Hair Coach! Google acquired Nest in January 2014 for $3.2 billion, signaling that the “connected home” or smart …